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Digital maturity and AI / How we measure

How we measure digital maturity and AI readiness

The scale, the summary rubric for each dimension and the rules used to calculate the result. The full rubric, question by question, is delivered with each report.

The scale

Five levels, in any dimension

1Non-existent

The practice does not exist. If someone does it, it is on their own initiative and nothing is recorded.

2Basic

It exists in isolated, reactive ways. It depends on specific people: if that person is missing, it stops.

3Developing

There is a defined, documented way to do it, and it is applied consistently in most cases.

4Formalized

It is measured with indicators, there is an owner with an assigned role, and it is corrected based on that measurement.

5Embedded

There is continuous improvement based on the measurement. The capability survives changes in people.

Without evidence that can be checked, no dimension goes above level 3.

The level names are adapted from the BIM maturity model of Chile’s Plan BIM (CORFO).

Summary rubric

What each level means, by dimension

How the result is calculated

Seven rules

  1. Each answer is placed at a level according to the rubric for its question.
  2. Each dimension is calculated by profile, with stated weights: each profile weighs more on what it knows first-hand.
  3. Evidence rule. Without evidence that can be checked, no dimension goes above level 3.
  4. No overall average. The result is a profile of six values and the name of the limiting dimension.
  5. Data rule. If the Data dimension is below level 3, the report does not recommend as viable any use case that depends on the organization’s own historical data. It recommends working on the data first.
  6. Gaps between profiles. A difference of more than one and a half levels between profiles, in the same dimension, is reported as a finding, as long as the profile with the lowest level has at least two answers. If it has only one, it is not reported, to protect that person, and the report notes it as a limitation.
  7. A consultant signs the report. No result is issued automatically.

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